Travel, Transportation and Hospitality
Travel companies are adopting new business models to meet constantly evolving purchasing behavior of the customers. Customers purchase tickets or plan their travel using multiple channels. Customers expect an engaging experience and speedy delivery of relevant and personalized data across channels. Added to this, the distribution landscape is changing and competition is intensifying, making it more challenging for travel enterprises to increase conversion without compromising on quality.
The advancement in recent technologies such as NFC (Near Field Communication) based payments, Voice enabled search, Mobile platform adoption, BigData in travel, evolving game changing social media platforms present great opportunities for travel companies to adopt and offer a differentiating and impressive experience to the customer.
Aktrix Technologies has crafted a unique blend of services and solutions addressing the various sub-segments in the travel industry – Airline, Hotels, Cruise, Car, Rail, Bus, Tour Operators, Distributors and Transportation & Logistic companies. Our services are based on the core technology pillars of Cloud computing, Social computing, Mobility and Analytics and aim to help travel companies increase revenue, improve operational efficiency and manage risk.
Aktrix is able to deliver substantial value owing to it’s:
- Understanding of travel business context and domain experience – Specialist focus and integrated approach to disruptive technologies (cloud, analytics, mobile, social)
- Solution accelerators ranging in various areas: A gamification engine to engage customers in terms of social loyalty, travel data model & analytics framework, mobile platform for companies to quickly create mobile websites and easily manage and deploy native apps on multiple OS, pre-built modules/widgets for rapidly building travel mobile apps, customer experience management framework, “Handy Concierge” app for serving customers in their hotel or cruise rooms/cabins, personalization framework to deliver the data very personalized and customized to the customer in all channels.
- Various pre-built products – Identity Assure: provisioning and de-provisioning of users in operation and back-office systems, enable single-sign on across all enterprise applications, feature access control based on user role; Data Secure, Cyber Secure, Threat Secure: PCI compliant remedy assessment across all distribution channels, log management and monitoring, security management of application/data/infrastructure, monitoring of network, firewall, intrusion detection and prevention systems.
- Leadership team and corporate governance.
Aktrix offers testing services to enable clients meet their quality and service agreement goals. We offer value added testing services for Travel and Hospitality organizations including comprehensive offerings to help our clients assure quality across their web, social and mobile channels in addition to their back offices systems. Our Next Generation Commerce Testing offering enables Travel, Transportation and Hospitality organizations to build a high value & unified test solution platform that can help quickly identify quality issues across a heterogeneous IT landscape.