Telecom and Communications Industry


The past decade has witnessedconstant growth and change in the business and operational requirements of the communication industry. An explosion of new technologies – such as 4G/LTE, cloud, social networking, and smartphones – has forever changed the way we share and consume information. In aggregate, these breakthrough technologies have given rise to a digital world. In order to win in this digital world, Communication Service Providers (CSPs) have shifted their focus from technology infrastructure to value added services and the delivery of a superior customer experience.

Aktrix has tremendous experience in the communications industry that includes a thorough knowledge of current network technologies, IT transformation expertise and the scale required to help our customers realize significant operational efficiencies and discover new sources of revenue. We are a platform and product agnostic services company comfortable working with a wide range of vendors and technology environments. At the heart of everything we do is a drive to deliver tangible business results to our clients.

We help our clients win in a digital world by serving them as a consultant, vendor and strategic partner to:

  • Transform IT architecture and IT operations
  • Develop and deploy next-generation M2M solutions and Value Added Services
  • Build and manage complex, converged IP-networks
  • Address the challenges and opportunities resulting from industry convergence and technology innovation for Media and Over-the-top (OTT) Players
  • Adopt new technologies to realize next-generation communication opportunities involving data analytics

Industry Landscape

Shifting consumer preferences towards a digital lifestyle, the advent of next-generation communications technologies and the wide scale adoption of smart devices is transforming the entire telecom landscape and creating a range of new opportunities for market players. Subsequently, the challenges have also multiplied for operators who must expand to new geographies, keep pace with technological standards and support multi-vendor environments. Communication Service Providers (CSPs) across the world are modernizing and rationalizing their networks to meet skyrocketing data demand without compromising network efficiencies. Declining revenues and profit margins are forcing operators to park their networks with specialists and focus their limited resources on the provision of value-added data services. CSPs are thus searching for trusted partners who can collaborate on end-to-end customized network management solutions, thereby helping them do business better.

How Aktrix helps

To help clients stay ahead of their competition, Aktrix offers an end-to-end portfolio of network managed services that includes planning, designing, integration, management and monitoring services. Our strong capabilities are focused on service performance of applications in multi-vendor environments. Aktrix also offers a Unified NOC which enables CSPs to better monitor and enhance end user experience.

Aktrix’s offerings span the entire network lifecycle, ranging from network consulting, planning and design, deployment, lab engineering services, test environments for end-to-end services testing, Inter-operability testing and platform validation.

Engagement Types







  • Network Audit
  • Network Strategy and Planning
  • Transformation Roadmap

Engineering Services

  • Design & Deployment
  • Network Optimization
  • Lab / Test Environment
  • Bespoke Solutions

Service Management

  • Project Management
  • Service Fulfillment – I & C, Provisioning
  • Service Assurance – Netops, O&M
  • Technical Assistance Center Support

Why Aktrix

  • Experts in providing network management services across the entire network lifecycle
  • Hands on experience planning, designing and deploying next-generation networks
  • Strong strategic partner ecosystem and a vendor neutral approach
  • Enhanced customer experience and reduced cycle time by adherence to ITIL best practices
  • We work with most of the Communication Service Providers, top telecom equipment manufacturers and mobile device vendors.